terms and conditions

Last updated: August 21, 2026
ROEN Soap Company Lower Burrell, PA
Overview
By visiting roensoap.com and purchasing our products, you agree to the following terms. Please read them carefully.
Products
All ROEN products are handcrafted in small batches. We reserve the right to discontinue or modify any product at any time. Product images are representative and may vary slightly from the finished bar due to the nature of handmade goods.
Orders & Payment
All prices are listed in USD. We reserve the right to refuse or cancel any order at our discretion. Payment is processed at the time of purchase.
Shipping
We ship anywhere in the US. Processing times vary by order volume. Once your order ships, delivery times are determined by the carrier and are outside our control. ROEN is not responsible for delays, lost packages, or damage caused by the carrier after the order has shipped.
Returns & Refunds
Due to the handmade and personal care nature of our products, all sales are final. If your order arrives damaged or incorrect, contact us within 7 days of delivery at [your email] and we will make it right.
Skin & Allergies
Our products contain natural ingredients including shea butter, cocoa butter, mango butter, essential oils, and naturally derived fragrance oils. Review the full ingredient list for each product before purchasing. ROEN is not responsible for reactions resulting from a known or unknown allergy. Discontinue use if irritation occurs.
Intellectual Property
All content on roensoap.com — including product names, descriptions, photography, and branding — is the property of ROEN Soap Company and may not be reproduced or used without written permission.
Privacy
We collect only the information necessary to process your order and communicate with you. We do not sell your personal information to third parties. See our Privacy Policy for full details.
Limitation of Liability
ROEN Soap Company is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Changes to These Terms
We reserve the right to update these terms at any time. Continued use of roensoap.com after changes are posted constitutes acceptance of the updated terms.
Contact
Questions about these terms? Reach us at [email address] or through the contact form at roensoap.com.
